Payments

Effective since 02.09.2024

Service	Fee
	From C cards account¹, electronically².⁹	From other accounts, electronically²	In branch or SkyBranch	International customers, electronically¹⁰
Payments
Payments to own account within Citadele group	Free of charge		10 EUR	Free of charge
Payment to another customer's account within the Citadele group	Free of charge	0.20 EUR³	10 EUR	Free of charge
Standard EUR payments within the EU (SEPA, SEPA Instant payments)	Free of charge	0.40 EUR³	10 EUR	Free of charge
Payments outside SEPA in any currency^4,5	18 EUR		Not offered	75 EUR
Urgent payments outside SEPA in any currency^4,5	35 EUR		Not offered	100 EUR
Non-SEPA incoming transfers with commission type BEN and SHA	10 EUR or equivalent		Not offered	10 EUR
Other payments services
Regular payment service or e-invoice regular payment service implementation/agreement amendment	Free of charge		10 EUR
Processing of cancellation request of the payment within Citadele Group (Lithuania, Latvia, Estonia) or payment in Euros to other Lithuanian banks	10 EUR
Processing of payment investigation, amendment or cancellation’s request – other cases	50 EUR + additional fee⁸
Payment through the PLAIS instruction to the beneficiary's account within the bank and to other banks	1 EUR

¹ Special conditions apply to payments initiated from C smart, C Supreme, C prime, C Infinite accounts.
² Payments initiated in the "Citadele" Online Banking, in the mobile app, regular payments and e-invoices payments.
³ Free of charge for Mastercard Debit card for youth and Seniors.
⁴ Same fee is applied regardless of payment charge type (SHA or OUR). In case of charge type OUR all fees related to payment processing are covered by the payer. Citadele bank is not liable if the correspondent bank or the beneficiary bank has not followed the instructions given in the payment order or beneficiary has not been received in full due to other reasons. The Lithuanian branch of AS Citadele banka reserves the right to withhold the commission fees claimed by the recipient bank or otherwise related to the payment from the Customer’s account without additional acceptance.
⁵ Detailed information about currencies available for payments and information on payment submission and execution cut-off times, can be found on webpage https://www.citadele.lt/lt/private/payments/execution/
⁶ The fee is taken in addition to the standard fee for incoming and outgoing payments and the fee is charged from the Customer account regardless of payment commission type. List of countries to which additional fee is applied is published in https://www.citadele.lv/en/private/payments/execution/.
⁷ Payment is cancelled free of charge if it has not been credited to the beneficiary’s account or sent to the beneficiary’s bank. The fee is applied regardless of whether the funds have been refunded. If the funds have already been credited to the beneficiary’s account, they will be returned only with the recipient’s consent.
⁸ Additional fees can occur if the correspondent bank or beneficiary bank requests additional commission fee for investigation/cancellation of the payment. The Lithuanian branch of AS Citadele banka reserves the right to withhold the mentioned additional fees from the Customer’s account without additional acceptance.
⁹ Until 2 April 2024 the card was called X card.
¹⁰ Private individuals are classified as International private customers, if they don't meet the private individual - Resident definition. A Resident is a natural person legally residing in the Republic of Lithuania or in any other Member State of the European Union or of the European Economic Area, i.e. a person who, by virtue of the legislation of the Republic of Lithuania or of such other Member State has the right to reside in the Republic of Lithuania or in other Member State or meet other criteria under applicable law.