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C cards

Life becomes easier and more comfortable with a C card in your pocket! The stylish payment card will be your trusted ally for daily payments, travels and shopping. Choose the right one for you and apply in a couple of minutes.

Apply for a card

Choose the best card for you

I'm doing sports during travels

I need insurance for my family

Credit limit needed:

Monthly cash withdrawals:

Average monthly card purchases:

C PRIME

cprime

FREE*

for the first 3 months, afterwards from 5 EUR / month
From January 1, 2025 – 6 EUR/month

Apply for C prime

C SUPREME

csupreme

FREE*

for the first 2 months, afterwards 3 EUR / month
From January 1, 2025 – 4 EUR/month

Apply for C supreme

C SMART

csmart

1,99 EUR / month

Apply for C smart

Discount to monthly fee

• Spend 6000 EUR within 6 months and use your card with discount
• Bring friends and use for free

• Spend 3000 EUR within 6 months and use your card with discount
• Bring friends and use for free

• Free for young people aged between 7 and 21
• Bring friends and use for free

Commission-free cash withdrawals from ATMs worldwide

1500 EUR per month

1250 EUR per month

750 EUR per month

Free online transfers and instant payments throughout Europe

Option of adding a credit limit

from 700 EUR up to 15 000 EUR

from 300 EUR up to 5000 EUR

from 200 EUR up to 1500 EUR

Interest-free period up to 45 days

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Travel insurance

• Medical expenses, including in case of COVID-19
• Luggage insurance
• Travel cancellation
• Sports
• Accidents
• Cancellation, suspension of travel

Basic insurance for you
• Medical expenses, including in case of COVID-19
• Accidents

-

Purchase protection

• Insurance against damage and theft for 180 days from the moment of receiving the goods
• Insurance for non-delivery of goods

• Insurance against damage and theft for 180 days from the moment of receiving the goods

-

C REWARDS points for every purchase

1 EUR = 1 point

1 EUR = 1 point

2 EUR = 1 point**

C REWARDS discounts in the Baltics

Access to VIP lounge in airports

With Priority Pass card

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-

Apply for C prime

Apply for C supreme

Apply for C smart

Try for free

Discount to monthly fee

Commission-free cash withdrawals from ATMs worldwide

Free online transfers and instant payments throughout Europe

Option of adding a credit limit

Interest-free period up to 45 days

Travel insurance

Purchase protection

C REWARDS points for every purchase

C REWARDS discounts in the Baltics

Access to VIP lounge in airports

C PRIME

FREE*

for the first 3 months, afterwards from 5 EUR / month
From January 1, 2025 – 6 EUR/month

Apply for C prime

C SUPREME

FREE*

for the first 2 months, afterwards 3 EUR / month
From January 1, 2025 – 4 EUR/month

Apply for C supreme

C SMART

1,99 EUR / month

Apply for C smart

C PRIME

FREE*

C SUPREME

FREE*

C SMART

1,99 EUR / month

Free for the first 3 months

• Spend 6000 EUR within 6 months and use your card with discount
• Bring friends and use for free

1500 EUR per month

from 700 EUR up to 15 000 EUR

• Medical expenses, including in case of COVID-19
• Luggage insurance
• Travel cancellation
• Sports
• Accidents
• Cancellation, suspension of travel

• Insurance against damage and theft for 180 days from the moment of receiving the goods
• Insurance for non-delivery of goods

1 EUR = 1 point

With Priority Pass card

Free for the first 2 months

• Spend 3000 EUR within 6 months and use your card with discount
• Bring friends and use for free

1250 EUR per month

from 300 EUR up to 5000 EUR

Basic insurance for you
• Medical expenses, including in case of COVID-19
• Accidents

• Insurance against damage and theft for 180 days from the moment of receiving the goods

1 EUR = 1 point

-

-

• Free for young people aged between 7 and 21
• Bring friends and use for free

750 EUR per month

from 200 EUR up to 1500 EUR

-

-

-

2 EUR = 1 point**

-

Apply for C prime

Apply for C supreme

Apply for C smart

* Existing customers get standard 3-month free period when they change their C smart or C supreme card to C prime. The free period is invalid when you change the color of the card or change C prime card for C supreme.
** Only for customers aged 7-21.

Bring your friends and get more!

Bring your friends and get a 6 month free period for your card for each friend you bring.
Bring 2 friends, you'll get 2 Apollo Kino tickets from us in addition.
Bringing 4 friends will get you a payment ring with no application fee (standard: 1500 C REWARDS points) and no monthly fees for a year!
Your friends will also get to use their C card for free for 6 months.
The number of friends brought and free periods granted for them is unlimited!
The offer is valid for C card and X card users from April 1 to December 31, 2024. Discounts do not add up.

Bring a friend

C REWARDS prizes and discounts

Get even more from your card - C card rewards you for shopping!

When you sign up for the C REWARDS program (it’s free), you collect points for each purchase to get the prize of your choice.
Exchange points for free coffee, cinema ticket or restaurant meal, Wolt vouchers or other prizes from our shopping, gourmet and leisure offering.
Receive monthly special offers and benefit from discounts with our partners in shops, cafes and entertainment venues.

More on C REWARDS

Card insurance

Travel and purchase insurance for more exciting everyday life - all included in the monthly fee of the card! Find out what benefits you can get straight away.

Active user discount

Do you want to use the card more profitably? It's possible!
Make everyday purchases actively with C prime and C supreme cards to receive a discount for the monthly fee of your main card.

Learn more

If you have X card

All of your X card benefits remain as usual. They will be exactly the same for the C card. After your X card expires, we'll renew it to the same level C card.
If you want to find out your X card limits, insurance coverage, etc., see the benefits of the corresponding level C card.

Apply for C card without visiting a branch

Apply remotely and become a Citadele customer today.

You will be able to use the online bank and digital services immediately.

You will receive your card by mail within 5 business days.

Scan QR-code to download the app

For customers

Order your new C card in Citadele mobile app
or Online bank

Mobile app Online bank

Apply for a credit limit

A credit imit will give you flexibility in planning your finances and a sense of security when making larger purchases or when faced with unplanned expenses.

Credit limit up to 15 000 EUR for C prime card and up to 5000 EUR for C supreme.
Fixed annual interest rate – C supreme 19%, C prime 18%.**.
No fee for unused credit.
Minimum credit repayment: just 5% per month.
Up to 45 days interest free.
You can repay the credit you spend gradually, and pay at least 5% of the amount spent by the 15th of every month. Interest will be calculated from the remaining balance.

Receive offer Learn more

** Typical example: giving a C prime or C supreme card a credit limit of 1500 EUR for 36 months. For a period of 36 months with a fixed annual interest rate of 18% for the C prime and 19% for the C supreme, with a monthly fee of 5 EUR for the C prime and 3 EUR for the C supreme, the total annual rate of the cost of the consumer credit would be 27,43% with the C prime card and 25,47% with the C supreme, the total amount payable by the borrower would be 2132,28 EUR with C primeׅ card and 2132,28 EUR with the C supreme, and the monthly amount would be 54,23 EUR with the C prime card and 54,98 EUR with the C supreme.

A credit imit will give you flexibility in planning your finances and a sense of security when making larger purchases or when faced with unplanned expenses.

Credit limit up to 1500 EUR.
Fixed interest rate of 19% per year***.
No fee for unused credit.
Minimum credit repayment: just 5% per month.
You can repay the credit you spend gradually, and pay at least 5% of the amount spent by the 15th of every month. Interest will be calculated from the remaining balance.

Receive offer Learn more

*** Typical example: if a credit limit of 1500 EUR is granted to a C smart card for a period of 36 months at a fixed annual interest rate of 19%, with a monthly card fee of 1,99 EUR, the total annual interest rate on the cost of the consumer credit would be 23,9%, the total amount to be paid by the borrower would be 2050,92 EUR, and the monthly repayment would be 54,98 EUR.

Why choose C card?

Change the PIN code for your payment card, wristband or ring even if you can't remember the old one.
Make SEPA and instant payments.
Block and unblock cards, and order new ones.
Apply for a consumer or car loan, as long as you have done a credit rating evaluation in the online bank or at a bank branch.

Add your card and use Apple Pay, Google Pay or Garmin Pay.
Use a payment bracelet or ring.

Use the interactive assistant to find answers to most questions.
Message us in the mobile app chat.
Contact us via online bank notifications or by email: info@citadele.lt.

A card in your pocket in 5 days

Download the app and become a Citadele customer in 7 minutes

Already a customer? Order a new card through the online bank.

Scan QR-code to download the app

Terms and Conditions

C smart for schoolchildren and students

Most frequent questions about Credit limit

faq

faq

faq

faq

faq

faq

Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant

How do I activate my card in the Citadele app?

To activate your card in the Citadele mobile app:

1. In the section Overview press on the card's icon (quick action button) and select your new card;

2. Enter the last 5 digits of the card number;

3. Confirm the activation using one of your authorisation devices: MobileSCAN PIN code, fingerprint, face recognition, or a code from your code card or code calculator. That’s all—you can start using your card.

Activate within 60 days of receiving your card.

Don't have the Citadel app yet? Take a look here.
If there is a problem accessing the app, see here.

How do I activate my card using the Online bank?

To activate your card in the online bank:

1. Go to "Accounts and Cards"

2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.

3. Confirm the activation with one of your authorisation tools: a code from your code card, a code from your code calculator or a MobileSCAN code.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

What will be the monthly fee for the C prime card?

Card monthly fee for the granted credit limit:

5 EUR for 0 - 5 000 EUR
6 EUR for 5 001- 10 000 EUR
7 EUR for 10 001- 15 000 EUR

How do I get a discount on the card's monthly fee?
Actively use C prime - pay with the card for goods in stores and online and do not pay the card's monthly fee. Spending 6 000 EUR within 6 months is 50 %. discount on the card's monthly fee. 25 % on spending of 4 500 EUR. discount

Payments

To which countries free money transfers can be made?

You can make an unlimited number of free electronic transfers and payments in Euro from your C smart, C supreme, C prime account to any European Union bank account free within the Single Euro Payment Area (SEPA).

Can I make payments to other countries or in a different currency from my C card account?

Yes. Note that in accordance with the Price list a fee will be applied for the currency conversion.

Can I make instant payments from my C card bank account?

As Citadele supports Instant Payments, you will be able to make Instant Payments from your C smart, C supreme, C prime account to any bank which supports instant payments. The money is transferred within seconds.

How to apply?

If you want to become a customer of Citadele Bank and get a C card, you can do it using the mobile application or by visiting one of the bank's branches (only after prior registration by phone +370 5 221 9091). When you become a customer of Citadele bank on the mobile app, we will send your card by mail within three working days.

If you are a bank customer and want to change your existing card, submit a free-form request in the Online bank. If you want to get a C card with a new account, you can order a new card in the "Accounts and cards" section of the Online bank. Please ensure that the correct delivery address is entered. You will receive the card in the mail within three working days.

How to start to collect C REWARDS points when shopping?

Register for the C REWARDS programme and receive C REWARDS points on all purchases online and in stores worldwide (with C smart 2 EUR=1 point, C supreme, C prime 1 EUR = 1 point). Register through xrewards.lt, the Citadele app or online bank.

What to do, if your card was stolen or is lost?

If your Card is stolen or lost, block it in Citadele mobile app or contact the bank by calling +370 5 221 909. Citadele cards can also be blocked temporarily, which means that you will be able to unlock it if the card is found and hasn't been in the hands of other people.

How do I activate my card in the Citadele app?

To activate your card in the Citadele mobile app:

1. In the section Overview press on the card's icon (quick action button) and select your new card;

2. Enter the last 5 digits of the card number;

3. Confirm the activation using one of your authorisation devices: MobileSCAN PIN code, fingerprint, face recognition, or a code from your code card or code calculator. That’s all—you can start using your card.

Activate within 60 days of receiving your card.

Don't have the Citadel app yet? Take a look here.
If there is a problem accessing the app, see here.

How do I activate my card using the Online bank?

To activate your card in the online bank:

1. Go to "Accounts and Cards"

2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.

3. Confirm the activation with one of your authorisation tools: a code from your code card, a code from your code calculator or a MobileSCAN code.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

What will be the monthly fee for the C prime card?

Card monthly fee for the granted credit limit:

5 EUR for 0 - 5 000 EUR
6 EUR for 5 001- 10 000 EUR
7 EUR for 10 001- 15 000 EUR

How do I get a discount on the card's monthly fee?
Actively use C prime - pay with the card for goods in stores and online and do not pay the card's monthly fee. Spending 6 000 EUR within 6 months is 50 %. discount on the card's monthly fee. 25 % on spending of 4 500 EUR. discount

Payments

To which countries free money transfers can be made?

You can make an unlimited number of free electronic transfers and payments in Euro from your C smart, C supreme, C prime account to any European Union bank account free within the Single Euro Payment Area (SEPA).

Can I make payments to other countries or in a different currency from my C card account?

Yes. Note that in accordance with the Price list a fee will be applied for the currency conversion.

Can I make instant payments from my C card bank account?

As Citadele supports Instant Payments, you will be able to make Instant Payments from your C smart, C supreme, C prime account to any bank which supports instant payments. The money is transferred within seconds.

How to apply?

If you want to become a customer of Citadele Bank and get a C card, you can do it using the mobile application or by visiting one of the bank's branches (only after prior registration by phone +370 5 221 9091). When you become a customer of Citadele bank on the mobile app, we will send your card by mail within three working days.

If you are a bank customer and want to change your existing card, submit a free-form request in the Online bank. If you want to get a C card with a new account, you can order a new card in the "Accounts and cards" section of the Online bank. Please ensure that the correct delivery address is entered. You will receive the card in the mail within three working days.

How to start to collect C REWARDS points when shopping?

Register for the C REWARDS programme and receive C REWARDS points on all purchases online and in stores worldwide (with C smart 2 EUR=1 point, C supreme, C prime 1 EUR = 1 point). Register through xrewards.lt, the Citadele app or online bank.

What to do, if your card was stolen or is lost?

If your Card is stolen or lost, block it in Citadele mobile app or contact the bank by calling +370 5 221 909. Citadele cards can also be blocked temporarily, which means that you will be able to unlock it if the card is found and hasn't been in the hands of other people.

Other application methods

online banking

Online bank

If you are our customer, apply for your new C card through the online bank and receive within 5 business days.

Apply

branch

Branch

Make an appointment by filling out the form.

Find your nearest branch

Online bank

If you are our customer, apply for your new C card through the online bank and receive within 5 business days.

Apply

Branch

Make an appointment by filling out the form.

Find your nearest branch

Even more opportunities

Mortgage loan

Financing up to 85% for your house, apartment, construction or ambitious renovations.

Learn more

Mobile app

Use the bank’s services at a time and place convenient to you. Confirm payments using your face or fingerprint.

Learn more

Leasing

Financing of up to 100% of the vehicle's value. Apply online and receive an answer within 1 business day.

Learn more

Please note that by borrowing, you undertake a financial commitment. Evaluate your own and/or family's needs and borrow responsibly. Only submit the application if you have identified the need to borrow and have assessed your ability to repay the loan. Always consider the additional costs associated with the loan (e.g. card fees, etc.). Failure to meet your loan obligations may lead to forced unpaid debt collection and negatively impact your credit history and ability to borrow in the future. Please note that different lenders may evaluate you differently. We will provide an answer regarding the possible amount of the loan only after assessing your solvency according to legal requirements.