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Personal life insurance

Plan for the future, live for today.

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Financial security for your loved ones

Make sure that your loved ones are able to cover debts or expenses and enjoy their usual way of life.

A safer future for your family

Contribute to the future of your loved ones – even if you are no longer there.

A trusted insurance partner

Trust your concerns to an insurance company with 25 years of experience.

Insurance service are provided by the insurer AAS “CBL Life”, registration No. 40003786859, legal address Republikas laukums 2A, Riga, Latvia, LV-1010, phone +371 6701 0129, email life@citadele.lv, on behalf of which acts insurance agent AS “Citadele banka” Lithuania branch, registration No. 304940934, legal address Upės g. 21-1, Vilnius, Lithuania, LT-08128. All claims and complaints filed to the insurance agent are handled by the insurer AAS “CBL Life”. Before signing the insurance contract please read the terms and conditions of the contract and consult an expert, if necessary.

What is personal life insurance?

Life insurance can provide your family with protection and peace of mind should anything unexpected happen to you. In case of death, your family could use a lump sum insurance benefit to overcome various financial difficulties.

Individuals who are 18 to 70 years old and residents of the Republic of Lithuania are eligible to be covered by personal life insurance.

When should you consider personal life insurance?

Significant life events can be a good opportunity to think about ways to protect yourself and your loved ones against unexpected life situations.

  • Changing your workplace.
  • Taking a home loan.
  • Getting married.
  • Becoming a guardian.

We are always ready to advise you and help you make the best decision.

Apply for a consultation

Types of personal life insurance


  • This type of insurance is a good option when you want to protect the financial well-being of your family. The insurance benefit received in the event of an accident can be used at one’s own discretion, for example, for children’s education fees, for loan repayment, etc.
  • You can select the desired insurance coverage amounts and the duration of the contract.
  • The amount of insurance coverage remains the same unless you request different.
  • You can choose a beneficiary in the event of the insured person’s death.
  • The insurance coverage remains valid as long as you pay the premiums under the insurance contract.
  • The price of the insurance is calculated individually and depends on the insured person’s age, lifestyle, state of health and the amount of insurance coverage.

We are always ready to advise you and help you make the best decision.

Apply for a consultation
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  • This type of insurance is a good option when you have a loan. In the event of an accident, the insurance benefit received can be used to partially or fully repay the remaining credit.
  • You can select the desired insurance coverage amounts and the duration of the contract.
  • The amount of insurance coverage is decreasing.
  • The beneficiary in the event of the insured person’s death is the credit company.
  • The insurance coverage remains valid as long as you pay the premiums under the insurance contract.
  • The price of the insurance is calculated individually and depends on the insured person’s age, lifestyle, state of health and the amount of insurance coverage.

We are always ready to advise you and help you make the best decision.

Apply for a consultation
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Relevant before signing the contract

  • Assess your needs: what kind of protection do you require and whether it is provided by the selected product.
  • Check the terms and conditions of the insurance contract: what will be the insurance coverage, when will the insurance benefit be paid, what will be the monthly premiums and in what order they will need to be paid.
  • Check the detailed list of non-insurable events: find out in cases of which events or activities the insurance benefit will not be paid.

Check the rules of personal life insurance (in Lithuanian).

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What documents do I need to submit to receive compensation?

 If the insured person has died:

  • A filled-in application form. You can fill it in here.
  • A copy of your passport or ID card.
  • A copy of the insured person’s death certificate.
  • The inheritance certificate (if the application is submitted by an heir).

Important. Compensation can be requested by the beneficiary (indicated in the insurance policy) or legal heirs.

If there has been an accident or injury:

  • A filled-in application form. You can fill it in here.
  • Documents issued by a medical institution which confirm the accident and describe the injuries (for example, broken bones or other health problems).
     

What is personal life insurance, and how does it work?

Personal life insurance is financial protection for your family if anything unexpected happens to you. If you pass away, your loved ones can receive a one-time insurance payout. This can help cover everyday expenses, repay loans or ensure financial stability for the future. 
In addition, you can also choose accident insurance, which provides compensation in the event of injury or damage. In this way, insurance provides additional protection and helps in unexpected situations. 
Personal life insurance is particularly important for those whose family members are financially dependent on them, as well as those with long-term financial obligations, like a mortgage.

How do I apply for personal life insurance?

Get in contact with our consultants. They will help you choose an insurance policy which best matches your needs and financial situation.
You can apply here.

How much should I insure my life for?

The coverage amount depends on your personal financial situation, including: 

  • Outstanding loans (such as your mortgage, car loan or consumer loan).
  • Your income level and the financial protection needs of your family.

We recommend choosing coverage that totals at least two years’ gross income. This will help enure financial stability after the death of the insured person. 

The minimum coverage amount is 1 500 EUR. 

To calculate an exact coverage amount, apply for  a free consultation here.
 

Who can take out a life insurance policy?

To sign a personal life insurance agreement, you must be: 

  • Aged between 18 and 69.
  • A Citadele customer.

When does my personal life insurance coverage come into force?

Personal life insurance coverage comes into force on the date specified in your policy. 
If payment of your first premium is not made within 15 days, the policy is cancelled on the date specified as the starting date. 

Can I change the terms of my personal life insurance?

Yes, you can make changes to your policy at any time.

  • Increase or reduce your coverage amount or policy term.
  • Add additional coverage, for example, accident insurance.
  • Change or add beneficiaries.
  • Cancel the policy before term.

To make changes, submit a free-form application through the online bank or signed electronically to life@cbl.lv. Include the changes you wish to make and your policy number.
 

What should I do if an insured incident occurs?

If you have accident insurance and an accident occurs:

  1. As soon as possible, but no later than within 24 hours, visit a doctor, receive medical help, and comply with the doctor’s instructions;
  2. Inform the insurer;
  3. Submit a request for compensation.

You can apply for compensation here.
 
Important! You should submit medical documentation confirming the accident and injuries.
 

Can I cancel my personal life insurance agreement before it expires?

Yes, you can cancel your agreement at any time.
To do this, submit a free-form letter through the online bank or signed electronically to life@cbl.lv.
If you have already paid your premium for the period after cancelling your agreement, we will refund this sum within 15 days. 

Where can I see my personal life insurance policy?

Your policy is always available in the online bank: Correspondence with the bank → Messages and notifications → CBL Life message → Download attachment.

What happens if I miss a personal life insurance payment?

If you do not pay the insurance premium on time, your coverage may be suspended. If a covered event occurs during this period, the insurer will not be required to pay compensation.

If payments are overdue for more than 6 months, the insurer has the right to unilaterally terminate the insurance contract. The insurer must inform you in writing that if the premium or a part of it is not paid within 30 days of receiving the notice, coverage will be suspended and will only be reinstated once the payment is made.

How often do I have to pay my personal life insurance premiums?

You can choose the most convenient payment schedule for you: monthly, quarterly, every six months or annually.

More questions
What documents do I need to submit to receive compensation?

 If the insured person has died:

  • A filled-in application form. You can fill it in here.
  • A copy of your passport or ID card.
  • A copy of the insured person’s death certificate.
  • The inheritance certificate (if the application is submitted by an heir).

Important. Compensation can be requested by the beneficiary (indicated in the insurance policy) or legal heirs.

If there has been an accident or injury:

  • A filled-in application form. You can fill it in here.
  • Documents issued by a medical institution which confirm the accident and describe the injuries (for example, broken bones or other health problems).
     

What is personal life insurance, and how does it work?

Personal life insurance is financial protection for your family if anything unexpected happens to you. If you pass away, your loved ones can receive a one-time insurance payout. This can help cover everyday expenses, repay loans or ensure financial stability for the future. 
In addition, you can also choose accident insurance, which provides compensation in the event of injury or damage. In this way, insurance provides additional protection and helps in unexpected situations. 
Personal life insurance is particularly important for those whose family members are financially dependent on them, as well as those with long-term financial obligations, like a mortgage.

How do I apply for personal life insurance?

Get in contact with our consultants. They will help you choose an insurance policy which best matches your needs and financial situation.
You can apply here.

How much should I insure my life for?

The coverage amount depends on your personal financial situation, including: 

  • Outstanding loans (such as your mortgage, car loan or consumer loan).
  • Your income level and the financial protection needs of your family.

We recommend choosing coverage that totals at least two years’ gross income. This will help enure financial stability after the death of the insured person. 

The minimum coverage amount is 1 500 EUR. 

To calculate an exact coverage amount, apply for  a free consultation here.
 

Who can take out a life insurance policy?

To sign a personal life insurance agreement, you must be: 

  • Aged between 18 and 69.
  • A Citadele customer.

When does my personal life insurance coverage come into force?

Personal life insurance coverage comes into force on the date specified in your policy. 
If payment of your first premium is not made within 15 days, the policy is cancelled on the date specified as the starting date. 

Can I change the terms of my personal life insurance?

Yes, you can make changes to your policy at any time.

  • Increase or reduce your coverage amount or policy term.
  • Add additional coverage, for example, accident insurance.
  • Change or add beneficiaries.
  • Cancel the policy before term.

To make changes, submit a free-form application through the online bank or signed electronically to life@cbl.lv. Include the changes you wish to make and your policy number.
 

What should I do if an insured incident occurs?

If you have accident insurance and an accident occurs:

  1. As soon as possible, but no later than within 24 hours, visit a doctor, receive medical help, and comply with the doctor’s instructions;
  2. Inform the insurer;
  3. Submit a request for compensation.

You can apply for compensation here.
 
Important! You should submit medical documentation confirming the accident and injuries.
 

Can I cancel my personal life insurance agreement before it expires?

Yes, you can cancel your agreement at any time.
To do this, submit a free-form letter through the online bank or signed electronically to life@cbl.lv.
If you have already paid your premium for the period after cancelling your agreement, we will refund this sum within 15 days. 

Where can I see my personal life insurance policy?

Your policy is always available in the online bank: Correspondence with the bank → Messages and notifications → CBL Life message → Download attachment.

What happens if I miss a personal life insurance payment?

If you do not pay the insurance premium on time, your coverage may be suspended. If a covered event occurs during this period, the insurer will not be required to pay compensation.

If payments are overdue for more than 6 months, the insurer has the right to unilaterally terminate the insurance contract. The insurer must inform you in writing that if the premium or a part of it is not paid within 30 days of receiving the notice, coverage will be suspended and will only be reinstated once the payment is made.

How often do I have to pay my personal life insurance premiums?

You can choose the most convenient payment schedule for you: monthly, quarterly, every six months or annually.

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