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MASTERCARD DEBIT

A contactless payment card for everyday use.

Contactless payments

Enjoy payments without PIN up to 50 EUR per purchase.

Cash withdrawal free of charge

Withdraw of up to 750 EUR per month without commission fee.

Mobile app

Authorize payments with biometrics or PIN code.

Basic Payment Account*

  • Free of charge: opening of an account, connection to „Citadele“ Online Banking and activation of MobileSCAN, account closure, balance review in Citadele bank and MEDUS ATMs.
  • Service fee: 1.37 EUR/month.
  • Payments in EUR in the Internet bank and the Mobile App: 10 payments per month free of charge**.
  • Unlimited incoming payments in EUR.
  • Mastercard Debit payment card issued together with the Basic payment account.
  • Unlimited number of payments using the Mastercard Debit payment card at points of sale and online.
  • Free of charge cash withdrawal up to 750 EUR/month at Citadele and MEDUS network ATMs, ATMs of other banks and Perlas terminals (service provided by UAB Perlas Finance).
  • Unlimited number of cash deposits at Citadele ATMs and Perlas terminals (service provided by UAB Perlas Finance)***.

* Service plan corresponds to the service set of the basic payment account service approved by the Bank of Lithuania. For customers who receive social benefits monthly fee is 0.68 EUR.
** If the limit of 10 free payments is exceeded, the standard payment price applies. Standard payment prices are available at: Private customer price list | Bank Citadele.
*** If the amount of EUR 10 000 is exceeded, , the fee specified in the Private customer price list | Bank Citadele applies.

Benefits of Mastercard Debit payment card

  • Make contactless payments with the card or Apple Pay.
  • Withdrawals without a fee (ATM owners' fees may apply) at ATMs worldwide up to 750 EUR per month.
  • Oversee your payments in the Citadele mobile app: confirm payments using Face ID, fingerprint or code. Change your card’s PIN code, block and unblock your card, chat with the bank right there in the app.

Offer for seniors

  • The monthly fee for the Mastercard Debit card is 0,70 EUR.
  • Free payments in euros online in Lithuania and Europe.
  • Withdrawals without commission (ATM owner fees may apply) at all ATMs worldwide up to 750 EUR per month.
  • Free cash deposit to the account at Citadele ATMs and Perlas terminals up to 10 000 EUR per month.

Check this out! C cards for even better daily banking

Earn C REWARDS Loyalty Programme points when you pay with your C card and enjoy the benefits of your card.

  • Free online payments in euros in Lithuania and Europe.
  • Withdrawals without a fee (ATM owners' fees may apply) at ATMs around the world, subject to the card's free withdrawal limits.
  • Travel and purchace insurance. Check the terms and conditions of your travel insurance before you travel.
  • Option of adding a credit limit of up to 15 000 EUR.
  • Prizes and discounts from C REWARDS loyalty programme partners.

Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
How do I activate my card in the Citadele app?

To activate your card in the Citadele mobile app:

1. In the section Overview press on the card's icon (quick action button) and select your new card;

2. Enter the last 5 digits of the card number;

3. Confirm the activation using one of your authorisation devices: MobileSCAN PIN code, fingerprint, face recognition, or a code from your code card or code calculator. That’s all—you can start using your card.

Activate within 60 days of receiving your card.

Don't have the Citadel app yet? Take a look here.
If there is a problem accessing the app, see here.

How do I activate my card using the Online bank?

To activate your card in the online bank:

1. Go to "Accounts and Cards"

2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.

3. Confirm the activation with one of your authorisation tools: a code from your code card, a code from your code calculator or a MobileSCAN code.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

What to do, if your card was stolen or is lost? 

If your Card is stolen or lost, block it in Citadele mobile app or contact the bank by calling +370 5 221 909. Citadele cards can also be blocked temporarily, which means that you will be able to unlock it if the card is found and hasn't been in the hands of other people.

Pinigų išgryninimas ir įnešimas

Neteisėtų atsiskaitymų mokėjimo kortelėmis prevencija užsienyje

More questions
How do I activate my card in the Citadele app?

To activate your card in the Citadele mobile app:

1. In the section Overview press on the card's icon (quick action button) and select your new card;

2. Enter the last 5 digits of the card number;

3. Confirm the activation using one of your authorisation devices: MobileSCAN PIN code, fingerprint, face recognition, or a code from your code card or code calculator. That’s all—you can start using your card.

Activate within 60 days of receiving your card.

Don't have the Citadel app yet? Take a look here.
If there is a problem accessing the app, see here.

How do I activate my card using the Online bank?

To activate your card in the online bank:

1. Go to "Accounts and Cards"

2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.

3. Confirm the activation with one of your authorisation tools: a code from your code card, a code from your code calculator or a MobileSCAN code.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

What to do, if your card was stolen or is lost? 

If your Card is stolen or lost, block it in Citadele mobile app or contact the bank by calling +370 5 221 909. Citadele cards can also be blocked temporarily, which means that you will be able to unlock it if the card is found and hasn't been in the hands of other people.

Pinigų išgryninimas ir įnešimas

Neteisėtų atsiskaitymų mokėjimo kortelėmis prevencija užsienyje

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