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What to do if I lost my code card or code generator?

If you have lost your code card, PIN code generator Digipass GO3, Digipass 260 or generator Digipass 780, immediately call +370 5 221 9091 and block access to Citadele Internet Bank. Upon arrival at the nearest branch of the bank, you will be issued with a new access tool and your connection to the Citadele Internet Bank will be updated.

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