Protection of investor interests
In order to further strengthen the protection of investor interests and make the financial market more stable and transparent, a new regulation entered into force in the European Union on 3 January 2018: the Markets in Financial Instruments Directive 2014/65 / EU (MiFID II) and the Markets in Financial Instruments Regulation no. 600/2014 (MiFIR). It provides stricter requirements for the protection of investor interests.
All clients of Citadele have been assigned one of three possible statuses, taking into account their characterization, as well as experience and knowledge in transactions in financial instruments and objective of such transactions: private client, professional client or eligible counterparty. Depending on the client’s status, relevant degree protection applies. Client protection measures include, inter alia, assessment of the suitability of an investment service and compliance thereof with the client’s interests.
In order to avoid possible conflicts of interest, which may arise during the course of provision of investment services, Citadele has developed and introduced the Policy on the prevention conflict of interest while rendering investment services / ancillary services.
Executing transactions in financial instruments on behalf of the client, bank Citadele follows the Order Execution Policy in the Provision of Investment Services.
Information and documents
Information on Investment Services (including information on banks as service providers, financial instruments, risks, investor protection and deposit guarantee system)
Order Execution Policy in the Provision of Investment Services
Summary of the Order Execution Policy for Investment Services
Client Classification for Investment services
Policy on the Prevention of Conflict of Interest Providing Investment Services
Guidelines on the Target Market and Distribution Strategy Assessment for Financial
Information on costs and charges for investment services and ancillary investment services
Annual statement on the five best execution venues and order execution quality
Annual statement of AS “Citadele banka” for top five execution venues in 2023 (29.04.2024)
Summary of the analysis about the quality of execution venues of AS “Citadele banka” in 2023
Annual statement of AS “Citadele banka” for top five execution venues in 2022 (24.04.2023)
Summary of the analysis about the quality of execution venues of AS “Citadele banka” in 2022 (27.04.2023)
Annual statement of AS “Citadele banka” for top five execution venues in 2021 (29.04.2022)
Summary of the analysis about the quality of execution venues of AS “Citadele banka” in 2021
Annual statement of Joint Stock Company “Citadele banka” for top five execution venues in 2020 (2021 04 23)
Terms of Financial Instruments Accounts and Transactions
Terms of Financial Instruments Accounts and Transactions
Terms Of Financial Instruments Accounts And Transactions (for portfolios managed by CBL AM) Effective from 06.10.2023.
Terms of Financial Instruments Accounts and Transactions (valid till 06.10.2023.)
Historical information
Policy on the Prevention of Conflict of Interest Providing Investment Services (valid from 14.12.2022)
Order Execution Policy in the Provision of Investment Services (19.08.2022)
Policy on the Prevention of Conflict of Interest Providing Investment Services (valid from 02.12.2021)
Information on costs and charges associated with investments in exchange - traded investment products, 12.05.2021
Client status policy for investment services (valid from 19.05.2022)
Client status policy for investment services (valid from 10.03.2021)
Order Execution Policy in the Provision of Investment Services (10.03.2021)
Policy on the Prevention of Conflict of Interest Providing Investment Services (valid from 03.12.2020)
Policy on the Prevention of Conflict of Interest Providing Investment Services (valid from 01.01.2019)
Policy of Avoiding Conflicts of Interest in Providing Investment Services (valid until 31.12.2018)