Decision Tree

How can we help with payment cards?

Payment card was blocked, because you entered incorrect PIN?

Did you block your payment card in Online Banking yourself / calling a bank?

What kind of payment card blocking did you perform?

In which channel do you want to unlock the card?

How do I unblock my payment card in the app?

To unblock a payment card which has been temporarily blocked, you must go to the app under Cards, select the blocked card and click Unblock Card.

Are you satisfied with the answer?