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  1. Client Support
  2. Rules of the bank for private clients

Rules of the bank for private clients


General terms

General Terms of Business Rules of Providing Payment Services and Management of Bank Account The summary of fundamental changes in The General terms of Business
Additional information for depositors (effective from 01.01.2019) Information on investment services

Accounts

Terms and Conditions for Opening and Servicing of the Current Account (effective from 01.01.2019)

Payments

Terms of the Order for Regular Payments of Fixed Amount (effective from 01.01.2019) Terms of the Order for Maintenance of the Minimum Account Balance (effective from 01.01.2019)
Terms of the Order for Maintenance of the Maximum Account Balance (effective from 01.01.2019)

Payment cards

Terms of Use and Servicing of the Card (effective from 01.02.2021) Credit limit agreement general terms and conditions (in Lithuanian)

Electronic services

Terms of Use and Service of Citadele Online Bank Terms of Use and Servicing of Citadele SMS bank
Electronic Invoice Presentment and Payment Rules (effective from 01.01.2019)

Savings

Regulations of Acceptance and Servicing of the Term Deposit (effective from 18.12.2020) Conditions for Opening and Maintenance of a Savings Account (in Lithuanian)
Terms of Opening and Servicing The Green Savings Account (valid until 31.12.2024) Terms of Opening and Servicing The Green Savings Account (effective from 01.01.2025)

Others

Client's questionnaire - Explanations/ Definitions Citadele Terms Against Prohibited Conduct
Ownership and control structure information - Explanations/ Definitions
Rules of the bank for business clients
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